Policies

Your use of this website means to you have read and agreed to our policies.

On-line Ordering Restrictions

As an outlet for certain brands, Alpine Cycle and Fitness is contractually restricted from selling certain items via the Internet. We may advertise these items in our catalogue; however, our website prevents adding these items to your order. Further, mail or telephone order of certain items may not be allowed; purchaser must take possession of the item in our store. (Please call for more information as suggested by our Internet catalogue.)

Returns

Ship Returns through Ground UPS or insured US Mail to:
Alpine Cycle and Fitness Attn. Returns
1352 S. Holmes Ave.
Idaho Falls, ID 83404

Alpine Cycle and Fitness will refund actual shipping costs on damaged merchandise and shipments containing errors committed by Alpine Cycle and Fitness. Merchandise returned in a used condition may be subject to a restocking fee, or in-store credit may be given in lieu of refund. Labor fees (i.e. custom build-ups) are not refundable. All returns must have a return authorization number (RMA#) clearly marked on the outside of the package. Return authorization numbers can be obtained via AlpineCycle@OneWest.net or (208) 523-1226.

Out of Stock

• If item(s) in your order are out of stock, you will be contacted prior to fulfilling your order.

• The contents of our online catalogue are subject to change at any time. If a change occurs while you are placing an order, you will be notified before your order will be accepted.
• Information on this website is deemed to be reliable; however, errors and omissions may occur. We reserve the right to resolve any such errors or omissions prior to finalizing (or rejecting) an order. Alpine Cycle and Fitness is not responsible for inadvertent errors.
• Although we strive for 100% up-time, this website may become inaccessible at any time.